I have complained and took it in multiple times but they pretend I am crazy and my car is the best type of vehicle on the road. I put less than 20k miles on it and my windshield has broke twice, my dash turns on and off at will and it can’t connect or drops my phone connection even if plugged in. ORIGINAL REVIEW: I bought a brand new 2020 Outback in 2020.
#Subaru outbank review crack
How can you be safe in a car when the windshield will crack if you fart in its direction? Bad company that sold out and now has a bad product. I wish we could start a class action and have them refund everyone with faulty vehicles. Subaru can supposedly donate over 140 million but can’t take responsibility for their cheap parts in their cars. They tell me it never happens and I just got the one in a million car with issues. When you look up issues with the car, thousand and thousands of complaints about the same issues but Subaru acts like it a one I a million thing. I was actually told by an ex Subaru rep that the above events would occur.) I share this because I am certain this is pretty standard treatment so others should know what to expect. I checked my inbox, junk, deleted and archives. (Also, the manager told me that the rep that was supposed to call me back each time sent me an email. What's worse is that my dealer knew about oil consumption but kept insisting my vehicle was not experiencing it. They will also tell you that it is only happening with certain makes and models. If you are thinking to buy a Subaru please check online for oil consumption to see for yourself the extent of the problem.
I can't drive 1,000 miles without losing a quart of oil. I keep oil in the car and continue to check. I am a woman and have been anxious driving my car for the past ~3 years not to mention the long hours waiting at Subaru and the frustration and anxiety of having to drive to the dealer at just the right mileage for the oil consumption test each time.
With the $2,000 they are offering me toward the repair at a Subaru dealer, I'll still have to pay more than if I took it to another mechanic - whom I trust more by-the-way. I'd like to see them advertise this.)īottom line, I wish I never owned a Subaru. (Sad indeed to hear Subaru tell you this. He said my vehicle was not covered and some vehicles don't last as long. I reminded him of the class action lawsuit and the extension of the warranty on 4 cylinders to 100,000 miles. He reminded me that it was out of warranty. I asked if I could get the repair done at another garage since other estimates I received were around $5,500. He told me the best Subaru would do is $2,000 paid to the dealer to help cover the cost of repair. I asked to speak to a manager and he called me back within the hour. (The person that answered the phone the previous day showed this was in my file, however.) She stated that she didn't know that I wanted to speak to a manager. She said she would have a manager call me back in 24-48 hours. I let her know that even though the car officially failed the oil consumption test at 111,000 miles, the first problems occurred at 75,000 miles. The same rep called me back on 7/12/22 and told me Subaru would not pay for the repair because the car was out of warranty. I called again again on 7/11/22 and was told someone would call me back. I called my dealer and they said it would cost a minimum of $8,000. She said a manager would call me back in 24-48 hours. I asked the rep if I could speak to a manager since I felt Subaru should cover the entire cost. A rep called me back on 6/28/22 and told me to get an estimate to repair the short block and that Subaru would pay for part of the repair.
I called Subaru customer service on 6/24/22.
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